Refund policy

I’m happy to work with you to resolve any issues to ensure you love your purchase!

  • There is a 14-day return/exchange policy, beginning on the date of delivery confirmation.
  • To begin the return process, contact me via email: enchanted.elements24@gmail.com 
  • To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in all original packaging. 
  • Return and exchange costs are the responsibility of the buyer.
  • Items sent back without first requesting a return will not be accepted.